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{{ $complaint->subject }}

{{ ucfirst(str_replace('_', ' ', $complaint->status)) }} {{ ucfirst($complaint->priority) }} Priority

Complaint ID

#{{ $complaint->id }}

Reported Date

{{ $complaint->reported_date ? $complaint->reported_date->format('M d, Y h:i A') : 'N/A' }}

@if($complaint->sale && $complaint->sale->vehicle)

Related Vehicle

{{ $complaint->sale->vehicle->plate_number }} - {{ $complaint->sale->vehicle->make }} {{ $complaint->sale->vehicle->model }}

@endif @if($complaint->assignedTo)

Assigned To

{{ $complaint->assignedTo->name }}

@endif @if($complaint->resolved_date)

Resolved Date

{{ $complaint->resolved_date->format('M d, Y h:i A') }}

@endif

Description

{{ $complaint->description }}

@if($complaint->resolution)

Resolution

{{ $complaint->resolution }}

@endif

Status Timeline

Complaint Submitted

{{ $complaint->reported_date ? $complaint->reported_date->format('M d, Y h:i A') : 'N/A' }}

@if($complaint->status == 'in_progress' || $complaint->status == 'resolved')

In Progress

Our team is working on your complaint

@endif @if($complaint->status == 'resolved')

Resolved

{{ $complaint->resolved_date ? $complaint->resolved_date->format('M d, Y h:i A') : 'N/A' }}

@endif